At eAuthenticator, we prioritize user privacy and security. This privacy policy explains how we collect, process, and protect your information when you use our app.

This page informs visitors about our practices regarding the collection, use, and sharing of information if anyone chooses to use our Service.

By using our Service, you agree to the collection and use of data as described in this policy. We collect information solely to provide and improve the Service and will never share it except as stated in this Privacy Policy.

Non-Personally Identifiable Data Collection Summary

We may collect the following types of non-personally identifiable data to improve app performance and functionality:

• Device information (device type, operating system version)
• App usage data (e.g., screens visited, time spent in app)
• Crash logs (used for diagnostics)

We do not collect any of the following:

• Personally identifiable information (e.g., name, email, phone number)
• Contact lists
• Messages or files stored on your device
• Location data

Permissions Used

• Camera: Used only to scan QR codes during account setup. No images or videos are recorded, saved, or transmitted.
• Photo library: Used only for uploading QR code images during account setup.

Crash Reporting (Crashlytics)

We use Firebase Crashlytics to automatically detect and report app crashes. The information collected may include:

• Device model and OS version
• Time of crash
• Actions taken before the crash

This information helps us improve app stability. It does not include any personal or sensitive user data.

Cookies

Cookies are small pieces of application-level data stored on your device to support app functionality. eAuthenticator may use cookies to:

• Remember user preferences
• Improve performance
• Enhance the overall user experience

No cookies are used for behavioral tracking or cross-site tracking.

Third-party Service Providers

We may engage third-party providers to support specific features, such as analytics or crash diagnostics. These services may access limited technical data (e.g., device identifiers for analytics, crash report details) to perform their tasks on our behalf. These providers are contractually obligated to:

• Use data only for the agreed purpose
• Not disclose or misuse the information

Data Retention

We retain collected data only for as long as necessary to:

• Maintain and improve app performance
• Resolve issues and crashes
• Comply with legal and operational requirements

Device information and app usage data are typically retained for 180 days to help us understand trends and improve the app. Crash logs are typically retained for up to 90 days. This data is often anonymized and aggregated for analysis.

Security

We take reasonable and appropriate measures to protect your data from unauthorized access, loss, misuse, or disclosure. All sensitive operations (such as TOTP generation) are handled locally on your device and are not transmitted or stored externally.

Children's Privacy

This app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such data, please contact us immediately so we can remove it.

Changes to This Policy

We may update this privacy policy to reflect app changes or legal requirements. Updates will be posted in the app or on our site. Continued use implies acceptance of the revised policy.